Designing a Personalized Stress Management System for Call Center Workers

Kwangyoung Lee, Hyunseung Lim, Sooyeon Ahn, Taewan Kim, Hwajung Hong

2023 IEEE International Conference on Big Data and Smart Computing (BigComp), 2023 (BigComp 2023 Workshop)

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BibTeX

@INPROCEEDINGS{10066645,
  author={Lee, Kwangyoung and Lim, Hyunseung and Ahn, Sooyeon and Kim, Taewan and Hong, Hwajung},
  booktitle={2023 IEEE International Conference on Big Data and Smart Computing (BigComp)}, 
  title={Designing a Personalized Stress Management System for Call Center Workers}, 
  year={2023},
  volume={},
  number={},
  pages={383-385},
  keywords={Conferences;Employment;Data visualization;Human factors;Mental health;Big Data;Stress measurement;Mental health;mobile;stress management;coping;interventions;recommender;quantifying;goal-setting},
  doi={10.1109/BigComp57234.2023.00092}}